Goal 1: Postgraduate academic quality and integrity

GLI aims to offer attractive and relevant high quality post-graduate programs of study supported by a comprehensive Quality Assurance framework and related processes.

Targets & Performance Measures

• 1. Ensure curriculum including pathway development programs and pedagogy technology-enhanced learning with an emphasis on student access to learning resources and educational support. This will be measured through evaluation surveys with a benchmark of 80% or above satisfaction rate.
• 2. Develop courses in consultation with national and international professionals, governmental and industry bodies, and leading agencies to ensure that the delivered content is both relevant and highly sought after by their employers. The success of this goal will be measured by post-graduate advancement or acceptability rates. GLI aims to achieve a post-graduate advancement and acceptability rate of 80% or above.
• 3. GLI will establish a network of national and international professionals and industry agencies, some of whom will be invited to regularly participate in GLI’s various boards and committees including Course Advisory Committee (CAC), to provide guidance and feedback on any perceived or actual changes within the profession, recommendations pertaining to course content, and experience with GLI alumni and students.
• 4. Have clearly articulated admission rules, and appropriate recognition of prior learning procedures compliant with existing GLI policy and procedure and relevant regulatory bodies.
• 5. Strive for 90% first year retention and progression rate. Continually review indirect measures of outcome such as student feedback, retention, attrition and progression rates, and feedback from relevant agencies about post-graduates to further assess program outcomes and guide continuous improvement.
• 6. GLI will develop a strong system of tools for measuring student performance against the program learning goals, which can be utilized by Academic Board in ongoing development and continuous improvement of the curriculum.
• 7. Maintain comprehensive and accessible academic policies and procedures and review their compliance annually.

Goal 2: Leadership Teaching and Learning

GLI aims to provide quality technology-enhanced teaching and learning capabilities and support for its students.

Targets & Performance Measures

• 1. Have well developed technology-enhanced learning and teaching processes, supported by an active and appropriately qualified Academic Board for overseeing a strong assurance of learning.
• 2. The courses will incorporate critical thinking, practical application using case management and workplace projects and to ensure our students have the flexibility, adaptable, and are capable of meeting significant challenges in their professional careers and personal lives.
• 3. To ensure the students are part of an engaging and supportive technology-based teaching-learning experience. GLI will provide appropriate technology-enhanced learning capacity supported by suitable student/staff mix but also supporting blended learning methodologies.
• 4. Provide GLI academic staff with opportunities to engage in scholarship and research including professional development training annually.
• 5. Strive to achieve annual satisfaction rate of 85% or above in student evaluation of teaching.
• 6. Provide a comprehensive student support services that include academic skills support, pre course support, pathway opportunities and interfacing with technology-enhanced learning to ensure student success.
• 7. Provide students with experiential learning to support advanced knowledge development and application of theory – including use of real world case studies, specific workplace projects support, research and publication opportunities and professional credentialing course opportunities.
• 8. Strive to enhance learning and education delivery through the use of emerging technology–enhanced learning platforms and blended learning content to extend and supplement project and field learning opportunities.

Goal 3: Specialised Staff and Staffing

GLI aims to recruit, develop, promote and support highly specialized qualified staff

Targets & Performance Measures

• 1. Develop a workforce development plan, which includes
  • • Strategies for recruitment of appropriately qualified specialized academic staff that have a demonstrated history of high quality teaching standards and are committed to our values of student learning.
  • • Ensure staff receive an induction into the Institute and support the GLI mission and values.
  • • Provide opportunities and support to staff for professional development and use of technology-enhanced learning facilities.
  • • To reward and recognise achievements of staff.
• 2. Undertake annual surveys to measure job satisfaction and ensure high rates of staff retention.
• 3. Ensure a healthy and safe work environment for the staff by conducting biannual OHS audit and its implementation.

Goal 4: Physical and electronic resources and infrastructure

GLI aims to provide the best technology-enhanced learning facilities possible to meet its operational demands, which includes an e Library capacity as well as cost- effective ICT services for students and staff; and attractive teaching and learning spaces for in house courses and pathway programs.

Targets & Performance Measures

• 1. Conduct annual audits of facilities and infrastructure to ensure alignment with student growth – appropriate provision of technology-enhanced house learning area, social interactive space, IT learning infrastructure, and e library resources. The audit outcomes will be benchmarked against other providers and student feedback.
• 2. Develop appropriate accommodation, learning facilities and support infrastructure for students and staff.
• 3. Ensure e library databases for students are up to date, continuous IT support services, a student management system, benchmarked against other providers and student feedback.

Goal 5: Corporate and academic governance

GLI aims to ensure that the roles and responsibilities of the entities that make up its corporate and academic governance structure, namely a Governing Board, an Executive Management Team and an Academic Board, are clearly defined and regularly reviewed to avoid potential gaps and/or overlaps.

Targets & Performance Measures

• 1. Ensure that the corporate and academic governance entities are united and singular in their vision of the Institute and the execution of the Strategic Plan.
• 2. Ensure lines of communication are effective between the entities which is achieved through crossover representation and fulfilment of reporting requirements.
• 3. Accountability for compliance with legislative obligations, academic accreditation requirements and AQF standards measurable by regular audits.
• 4. Ensure a diversity of individual expertise and qualified members in key boards and related committees, providing independent academic and industry advice and effective input from students and alumni.
• 5. Ensure that independent annual reviews of the corporate governance and academic governance structure are undertaken and that recommendations for improvement are considered and implemented in a timely manner where appropriate.

Goal 6: Financial viability and sustainability

GLI aims to effectively and efficiently manage the enterprise and regularly seek ways to improve the business operation and management systems to ensure alignment between student growth, resourcing and infrastructure.

Targets & Performance Measures

• 1. Establish a virtual relationship with students and determine the strategy and time frame for achieving the student interactive response capacity.
• 2. Ensure the Institute has the financial resources to remain solvent during the initial phase of operation.
• 3. Monitor student numbers, student satisfaction and progress, and attrition rates
• 4. Monitor marketing activities to ensure the pipeline of new students is constantly growing to meet student number growth targets.
• 5. Align budget and costs with the annual operational planning cycle and ensure that resources are allocated so as to enable GLI to operate cost efficiently. Regular reporting tabled in Board meetings should be used to adapt the processes used in implementing the Strategic Plan to ensure the business remains financially viable and meets student number targets.
• 6. Maintain a standard of 30:1 online student/faculty ratio.
• 7. Ensure the provision of resources is aligned with actual growth rates to enable the Institute to fulfil its obligation to students and staff in structured and economically viable manner.
• 8. Collaborate with reputable overseas agencies in selected countries to develop effective and steady recruitment streams.
• 9. Build on links with international and national agencies focussing on preparing professionals for advancement or acceptance within their workforce.